No win no fee*, also known as a conditional fee arrangement, is an agreement between a solicitor and their client where, if their legal case is unsuccessful, the client doesn’t pay any legal fees to their solicitor.
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No win no fee arrangements take the risk out of making an accident claim. There are no upfront fees, no unexpected costs, and you will never be left out of pocket.
You can claim online now using our simple claim form, or read on to find out more about making a no win no fee claim with us.
No win no fee agreements were introduced to the UK in 1995 to help people get access to justice, even if they couldn't afford to pay for legal representation themselves.
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Before the Government introduced changes to the way the system worked in England and Wales in April 2013, the losing side usually paid all of the legal costs associated with the claim, meaning the claimant would keep all of the compensation awarded.
Now, solicitors can still offer a no win no fee service, but claimants may be expected to contribute to their legal costs from any compensation they receive. This varies on a case by case basis, and will be fully explained by your solicitor. Our solicitors work with full transparency, so there won't be any surprises.
Your call with National Accident Helpline
Your journey to making a claim starts when you fill in a form on our website, or you call us for free on . Following a phone call with us there will be no obligation on you to proceed with a claim, and everything you tell us is kept in the strictest confidence.
Our friendly advisors have years of experience listening to people who have suffered from accidents and illnesses that weren’t their fault, ensuring they’re best placed to understand your situation.
To work out if you’re eligible to progress to the next stage of the claims process your advisor will ask you a few questions about your situation and the incident that occurred, but don’t worry if there’s anything you can’t remember on the spot – you can always tell your solicitor at a later date, there’s no pressure.
If your advisor thinks you may have a valid claim, they can transfer you through to an expert no win no fee solicitor who will handle your case from there.
Our solicitor firms
We demand the very highest standards of service from our solicitor firms, ensuring you have access to specialist legal expertise. Where possible, we will refer you to a specialist solicitor, ensuring that your no win no fee claim is as convenient as possible.
Your solicitor is there to help you understand your legal rights, talk to you about your situation, help you with paperwork and answer your questions. They will work as hard as they can to recover you the maximum compensation for your claim, but don’t forget, if your claim is unsuccessful for whatever reason, there’s no cost to you at all.
Making a claim with us
With National Accident Helpline, you’re in safe hands.
Unlike many other claims management companies we work with our lawyer firms to ensure that we continue to provide a no win no fee service and that claimants keep as much of their compensation as possible.
With National Accident Helpline you can expect*:
- A No Win No Fee service
- No upfront costs, or costs for you to pay during your claim
- No risk of paying the other side’s costs
- No unexpected costs
- No risk and nothing to pay if your claim is unsuccessful
For more information, call our team, click ‘Chat with us’, or claim online today.
Claiming against your employer
A number of the queries we receive about no win no fee claims relate to people claiming against their employer. Some people are naturally worried that if they make a claim against their boss or employer, they risk losing their job.
This isn’t the case. Your employer isn’t allowed to sack you simply for making a no win no fee claim against them. Doing so would amount to unfair dismissal, and would leave them open to the risk of further legal complications.
Also, all employers have a legal duty to hold appropriate insurance to protect their employees. This means that any compensation awarded to you following an accident or injury at work is paid out by your employer’s insurance company, so you needn’t worry that your company will be at financial risk due to your claim.
If you have any further questions about claiming against your employer, you can ask your solicitor to explain your rights.
